Engage with over 1 billion Viber users
globally using expressive messaging features.
Another popular messaging app is Viber. The latter has billions of subscribers worldwide. With a variety of calling and messaging features, you benefit from endless options when it comes to communicating with customers. Because Viber is so common and user-friendly, you can turn every interaction into a conversion opportunity, therefore boosting trust in your brand.
With Viber for business, boost customer engagement using images, emojis, special symbols, videos, buttons, extended statuses, URLs in your messages, and combine Viber notifications with SMS, Voice, email, or any other channel through a single platform. We help you create a chatbot to answer the most commonly asked questions directly on Viber, with the possibility of transferring to human operators without losing context.
built on trust
Earn trust by sending messages with a blue tick so you’re recognized as a verified sender. The verified sender check mark indicates that Viber has authenticated the brand and that consumers may upgrade their service subscription at any moment.
We offer you the possibility to manage all Viber messages from a unified workspace, where the team can access conversation history, customer profiles, message templates, and more to provide personalized support. Moreover, you can add tags to conversations and check conversation logs. All in a day’s work!