According to this independent study, MNOs and enterprises have given Monty Mobile an 'Excellent' rating for CPaaS and 'Very Good' across all A2P SMS benchmarks. 

A mobile operator is choosing an A2P SMS partner. An enterprise is weighing up CPaaS providers. Both hear the same promises: better delivery, fair pricing, strong support. So both ask the same question. What do the people who actually use these vendors say? 

ROCCO's Messaging Report 2026 answers that question. The independent research firm surveyed mobile operators and enterprises worldwide. It benchmarked the leading names in messaging, including Infobip, Sinch, Twilio, Globe Teleservices, GMS, Mada and BICS. ROCCO is known for its neutral research approach: it accepts no sponsorship, and vendors cannot influence the results. 

Monty Mobile came out of it with some of the strongest recognition in the study. 

A Vendor to Watch, twice over  

ROCCO names its "Messaging Vendors to Watch" in two separate lists. One is based only on operator surveys. The other is based only on enterprise surveys. 

Monty Mobile made both. Only three vendors in the study did. 

Operators described Monty Mobile as an A2P SMS partner with notable flexibility and technical expertise. They also gave positive feedback on its delivery success rate, which the report calls a critical factor in A2P SMS. 

Enterprises went further. They profiled Monty Mobile as a vendor with "exceptional reliability and flexibility." They also gave strong ratings for customer service and for reporting and analytics. Operators, meanwhile, recognized Monty Mobile's strength in AIT fraud protection. 

"Excellent" in CPaaS 

ROCCO only benchmarks vendors that receive enough ratings from real customers. In the CPaaS enterprise survey, just three vendors cleared that bar. Monty Mobile was one of them. 

Enterprises rated Monty Mobile "Excellent" on 8 of the 12 KPIs, more than any other vendor in the CPaaS benchmark. These included: 

• Ease of integration 

• Delivery success and delivery consistency 

• Routing quality 

• Pricing transparency 

• Support and consulting 

It scored "Very Good" on the remaining four. 

That matters. The report finds that enterprise buyers care most about two things: getting messages delivered and integrating easily with their existing systems. Monty Mobile was rated "Excellent" on both. 

"Very Good" across the board in A2P SMS 

In ROCCO's A2P SMS survey of mobile operators, Monty Mobile earned "Very Good" ratings across all 12 KPIs. That covered both operational and commercial performance, from global reach to pricing competitiveness. It placed Monty Mobile in the top tiers of vendors rated by operators. 

A voice on where messaging goes next 

ROCCO also asked vendors where the market is heading. Monty Mobile was quoted directly in the report's analysis of RCS and trust, alongside Infobip, Sinch and Proximus Global. 

On what makes RCS worth adopting, Monty Mobile told ROCCO: "Branded and verified communications are a clear differentiator, particularly for enterprises with user safety and data protection in mind." 

On the pace of adoption, Monty Mobile noted that enterprises "become receptive when they see RCS delivering richer experiences," while progress still depends on ecosystem maturity. 

Both points match the report's wider conclusion. Messaging is becoming a trust business. Verified identity, not raw volume, now decides what gets delivered. 

What it means for customers 

The findings reflect what Monty Mobile has been building for years: direct routing, active fraud filtering, real-time monitoring and clear reporting. For enterprises, that capability comes together in the Monty Communication Platform, Monty Mobile's CPaaS platform, which brings SMS, WhatsApp, RCS and other channels into one place. 

"Independent recognition from operators and enterprises in the same study means a lot to us. These are the people who rely on us every day. We'll keep investing in trusted, transparent messaging that delivers real results for them," said Hassan Mansour, CEO of Monty Mobile. 

To find out how Monty Mobile can support your messaging strategy, get in touch with our team. 

Source: ROCCO, Messaging Report 2026. Read more about the report here.

About Monty Mobile

As a global telecom technology enabler, Monty Mobile sits at the intersection of connectivity, intelligence, and innovation, partnering with mobile operators, enterprises, and hyperscalers to protect revenues, unlock growth, and accelerate digital transformation. 

Built entirely in-house, our solutions span messaging, connectivity, fintech, and AI-backed fraud prevention, including CPaaS and eSIM ecosystems and platforms, along with operator management and advanced analytics, giving operators and enterprises the tools to compete, scale, and lead in an evolving digital landscape.

Trusted by thousands of partners, with longstanding relationships across leading international enterprises and operators, Monty Mobile delivers proven performance in more than 200 countries, reaching over 1.8 billion mobile subscribers worldwide.

Headquartered in London, with 15 regional offices across Africa, Asia, Europe, and the Middle East, we combine global scale with local proximity to deliver solutions that are fast, resilient, and built for the long term.

For more information, visit www.montymobile.com and connect with us on LinkedIn.