Welcome to Monty Mobile. Monty Mobile (“us”, “we”, or “our”) operates the website montymobile.com (hereinafter referred to as “Service”).

This Privacy Policy governs your visit to montymobile.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy.

• Service: The montymobile.com website operated by Monty Mobile.
• Personal Data: Data about a living individual who can be identified from that data (or from that data and other information either in our possession or likely to come into our possession).
• Usage Data: Data collected automatically generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
• Cookies: Small files stored on your device (computer or mobile device).
• Data Controller: The natural or legal person who determines the purposes for which and the manner in which any personal data is processed.
• Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller.
• Data Subject: Any living individual who is the subject of Personal Data.
• User: The individual using our Service.

Types of Data Collected

Personal Data

We may collect the following information directly from you:

• Name and contact information (email address, phone number, address)
• Company information (business name, industry)
• Information you provide through forms on landing pages (event registration, product inquiries)
• Any other information you choose to provide

Usage Data

We may collect information about how the Service is accessed and used, including:

Your device's IP address

Browser type and version

The pages you visit on our website

The time and date of your visit, time spent on pages, and other diagnostic data

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can manage your cookie preferences using the cookie consent banner on our website.

Location Data

We may use and store information about your location if you give us permission to do so.

• Any data submitted through forms on our website (including landing pages, event registrations, and contact forms) is securely processed and stored in our Customer Relationship Management (CRM) system.
• We use this data for customer relationship management, lead tracking, and automated communications (e.g., sending confirmation emails, follow-up emails).
• Users have the right to opt out of automated communications at any time. All data processed in our CRM is subject to strict role-based access controls and encryption, and access is limited to authorized personnel only.

• Our website allows the creation of dedicated landing pages for marketing campaigns, events, and promotions.
• Any data you provide on these landing pages (such as contact forms) is securely stored in our CRM and is used in accordance with this Privacy Policy.
• Tracking tools (e.g., Google Analytics, Hotjar) may be used on these pages to analyze user interactions.

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service.
• To provide customer support.
• To gather analysis or valuable information to improve our Service.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues.
• To provide you with marketing communications, where you have opted in.

• Our website is localized for different regions, and your data may be processed differently based on your location.
• If you are located in the European Union (EU), we process your data in accordance with the General Data Protection Regulation (GDPR).
• If you are located in California, USA, we comply with the California Consumer Privacy Act (CCPA).
• Regional preferences (language and media) are applied based on your region.

We take the security of your data seriously and use commercially acceptable methods to protect it.

Our security measures include

• Encryption of data in transit (HTTPS) and at rest.
• Regular security audits and vulnerability assessments.
• Secure user authentication methods. We also implement multi-factor authentication (MFA) for administrative access, and we follow the principles of data minimization and least privilege to reduce the risk of unauthorized access.
• In the event of a data breach, we will notify affected users and relevant supervisory authorities within 72 hours, where legally required, in accordance with Articles 33 and 34 of the GDPR.
• Role-based access control to minimize data exposure.
• Regular penetration testing to ensure system security.

• We retain your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy.
• Data collected through CRM (e.g., form submissions) is retained for the duration of the customer relationship.
• Usage Data is retained for 12 months for analytics purposes.
• Data may be archived or anonymized after the retention period.

• To comply with a legal obligation.
• To protect and defend the rights or property of Monty Mobile.
• To prevent or investigate possible wrongdoing in connection with the Service.
• To protect the personal safety of users of the Service or the public.
• To our subsidiaries and affiliates, as part of business operations.
• To third-party service providers (e.g., Google Analytics, CRM providers), with appropriate data protection agreements in place.

• We use cookies to enhance your experience on our website.
• Types of cookies we use:
• Session Cookies: For website functionality.
• Preference Cookies: To remember your preferences.
• Security Cookies: For website security.
• Advertising Cookies: For targeted advertising.

You can manage your cookie preferences through our cookie consent banner.

• The right to access, update, or delete your personal data.
• The right to object to the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to file a complaint with your local data protection authority.

• Google Analytics
• Hotjar
• Payment Processors

Each third-party service provider has its own privacy policy, which we recommend reviewing.

• We may update our Privacy Policy from time to time.
• Changes will be posted on this page, and the “Effective Date” at the top will be updated.
• We will notify you of significant changes through a notification on our website.

• By email: support@montymobile.com
• By visiting our website: montymobile.com/contact