Transportation - Monty Mobile
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Transportation

Automate your way to a superior customer experience with our global communication solutions.

Our platform ensures reliable, fast, and scalable messaging for any transportation and logistics use case. Unlock efficiency and cost savings with an omnichannel communication approach that includes messaging on customers’ preferred channels like SMS, WhatsApp, and Viber. Benefit from the reduced cost of digital channels for service messages, guarantee delivery with automatic failover, and enable two-way real-time communication to exceed customer expectations with quick, reliable, and relevant interactions.

Provide Better Service at Scale

Introduce automation to enhance your service and scale your operations efficiently. Ensure the same quality of service through demand peaks with AI-driven solutions.

Automated employee onboarding and authentication with chatbots.

24/7 customer service and issue resolution with chatbots.

Timely reminders, notifications, and alerts.

Scalable operations with AI to maintain service quality.

Exceptional Service and Customer Experience.

Create Exceptional Experiences

From booking to touch down and beyond, create exceptional experiences for your customers. Send immediate booking confirmations, provide conversational customer support on digital channels, keep travelers informed with pre-flight information, and send check-in and security reminders. Offer flight status updates and notifications, and send targeted upgrade and cross-sell promotions.

  • Immediate booking confirmations.
  • Conversational customer support on digital channels.
  • Pre-flight information updates.
  • Check-in and security reminders.
  • Flight status updates and notifications.
  • Targeted upgrade and cross-sell promotions.

Personalized and Timely Communication

Support your business with secure, timely, and personalized communication for every use case. Privacy and security through number masking.

  • Fast and reliable authentication with OTPs.
  • Real-time notifications and reminders.
  • Cost-effective digital channels for transactional messages.
  • Promotion and management of loyalty programs.
  • Collection of customer feedback and reviews.